22bet Terms and Conditions for Brazilian Users

These Terms and Conditions constitute a legal agreement between you, the user, and 22bet (hereinafter referred to simply as "the platform" or "22bet"). By accessing, browsing, or using any service provided by 22bet — including registration, deposits, Sports Betting, casino games, bonuses, and withdrawals — you expressly confirm that you have read, understood, and agreed to all terms set out herein.

Acceptance is automatic from the moment you complete registration on the platform or carry out any operation. If you disagree with any provision of this document, you must close your account immediately and stop using the services of 22bet.

The 22bet reserves the right to update these terms at any time. When this occurs, you will be notified by email or via an in-platform notice. Continued use of the services after notification constitutes acceptance of the changes.

To use the services of the 22bet, you must create a personal account. Registration is free and available exclusively to individuals aged 18 or older. Use of the platform by minors is strictly prohibited.

At the time of registration, you must provide the following information, which must be truthful, accurate, and up to date:

• Full name, exactly as it appears on your ID (RG or CNH);
• A valid CPF registered in your name;
• Date of birth;
• A valid email address that only you can access;
• Brazilian mobile number including area code (DDD).

The 22bet allows only one account per CPF, per email address, and per device or IP address. Creating duplicate accounts is prohibited and may result in all accounts linked to the same user being blocked, with pending balances held until the investigation is complete.

You are responsible for keeping your login credentials (email and password) confidential. 22bet will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, contact support immediately via chat.

The 22bet may request identity verification (KYC process) at any time, particularly before releasing higher-value withdrawals. The process involves submitting a photo of a valid ID and a recent proof of address. Refusing to complete verification may result in temporary or permanent account suspension.

The 22bet accepts deposits exclusively in BRL through the following payment methods available to Brazilian players:

• Pix: instant transfers available 24 hours a day, 7 days a week, including holidays. Funds are credited within seconds of payment confirmation;
• Boleto bancário: generated on the platform with a validity of 3 business days. The credit is applied within 3 business hours after payment confirmation;
• Credit or debit card: Visa, Mastercard, and Elo. Processing within 15 minutes, subject to issuer approval;
• PicPay: payment via PicPay digital wallet balance;
• Mercado Pago: payment via Mercado Pago account balance;
• TED Bank Transfer: available for accounts at major banks — Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and other institutions. Processed on business days.

The minimum deposit amount is R$ 20.00 for all available methods. The 22bet does not charge a platform deposit fee — the full amount transferred is credited to your account balance. Any fees charged by the card issuer or financial institution are the user's responsibility.

All deposits must be made exclusively from a bank account, card, or payment method registered in the name of the 22bet account holder. Deposits made using third-party methods will be reversed and may result in account suspension.

The 22bet reserves the right to refuse or reverse deposits that show signs of fraud, violation of these terms, or inconsistency with the user's registered details.

The minimum withdrawal amount at 22bet is R$ 50.00. There is no fixed maximum for regular withdrawals, but transactions above R$ 10,000.00 may be subject to the identity verification (KYC) process, requiring submission of additional documentation.

Available withdrawal methods are: Pix, TED bank transfer, PicPay, and Mercado Pago. Withdrawals must be requested to a payment method registered under the same account holder's name at the 22bet. Withdrawals to third-party accounts are not permitted under any circumstances.

Estimated processing times by method are:

• Pix: within 5 minutes of approval, available 24 hours a day including weekends and holidays;
• TED: within 1 business day during banking hours (Monday to Friday, 8 AM–5 PM);
• PicPay and Mercado Pago: within 30 minutes of approval.

The 22bet does not charge a withdrawal fee for Pix transactions above the minimum amount. TED withdrawals may incur bank fees in accordance with the receiving institution's policy — these costs are not the platform's responsibility.

The 22bet reserves the right to conduct a risk assessment before processing withdrawals, particularly in cases involving recent changes to account details, unusual betting patterns, or pending KYC verification. Withdrawals linked to bonuses are subject to the completion of rollover requirements before being released.

The 22bet offers regular bonuses and promotions for both new and existing users, including welcome bonuses, cashback, free spins, and seasonal promotions tied to the Brazilian sports calendar — such as Brasileirão Série A, Copa do Brasil, and Libertadores da América.

Each bonus comes with specific terms that are presented before activation. The general conditions applicable to all bonuses at 22bet are:

• Rollover: the bonus amount (and in some cases the deposit) must be wagered a set number of times before the resulting balance can be withdrawn. The specific rollover requirement is stated in each promotion;
• Expiration period: unused bonuses or those with incomplete rollover requirements expire within the timeframe stated in the promotion's terms, typically between 7 and 30 days after activation;
• Game contribution: Sports Betting and different categories of casino games may contribute at different percentages toward meeting the rollover requirement — please refer to the specific terms of each bonus;
• Single use: welcome bonuses are available only once per CPF, email address, phone number, and IP address.

The 22bet reserves the right to cancel, modify, or suspend any bonus or promotion at any time, especially where there are signs of abuse such as creating multiple accounts to accumulate bonuses improperly. Any attempt to exploit promotions in a manner contrary to the spirit of these terms may result in bonus cancellation and, in serious cases, account closure.

Sports Betting at 22bet cover more than 40 sports, including football (Brasileirão Série A, Brasileirão Série B, Copa do Brasil, Libertadores da América, Sul-Americana, and international leagues), UFC and MMA, Superliga de Vôlei, Novo Basquete Brasil (NBB), tennis, Formula 1, and e-sports (CS2, League of Legends, Valorant).

The minimum stake per sports bet is R$ 2.00. Odds are displayed in decimal format and may change up until the bet is confirmed. Once confirmed, the bet is binding and cannot be cancelled, except through the Cash Out feature where available.

Sports bet settlement rules:

• Bets placed on matches canceled before kickoff are voided and the staked amount is returned to your balance;
• Bets on postponed matches remain valid for up to 48 hours. If the event does not take place within that window, bets are voided;
• For football matches, the official result covers regular time only (90 minutes plus stoppage time), unless the market explicitly states that extra time and penalties are included;
• The 22bet reserves the right to suspend markets, correct obvious odds errors, and void bets in the event of technical failures or incorrect information that affected the pricing.

The Cash Out feature lets you settle a bet before the final result. The Cash Out value is calculated in real time based on current odds — it may be lower than your original stake if the game is going against you, or higher if it's in your favor. Cash Out is available on major matches and markets; eligibility is shown at the time of placing your bet.

The 22bet offers a library of more than 3,000 casino games, including slots, roulette, blackjack, baccarat, crash games, and live games with real dealers. Games are provided by certified suppliers such as Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, and Spribe.

RNG casino games (computer-generated) use random number generation algorithms certified by independent laboratories. The house edge (RTP — return to player) for each title is available in the game information before you place a bet. The 22bet does not manipulate game results.

For Live Casino games with real dealers, outcomes are determined by real physical equipment — roulette wheels, cards, and dice — operated in studios audited by the providers themselves. The quality and integrity of live streams are the responsibility of our partner providers.

Most slots and RNG games available on the platform offer a free demo mode. To access demo mode, you may need to create a free account at 22bet. Live Casino games with real dealers require real-money balance to participate.

The progressive jackpot, when available, accumulates contributions from bets placed by users across different partner platforms sharing the same provider. The displayed amount updates in real time and can be won by any eligible player during a regular game round.

By using the platform, you agree not to engage in any of the following actions, which may result in immediate account suspension and possible balance retention for investigation:

• Providing false, incomplete, or third-party information during registration or any verification process;
• Creating more than one account on the platform using the same CPF, email, phone number, or device;
• Using any software, bot, script, or automated tool to interact with the platform in an unauthorized manner;
• Intentionally exploiting bugs, technical glitches, or odds errors to gain an unfair advantage;
• Placing coordinated bets with other users to guarantee a return regardless of the event outcome (bonus arbitrage);
• Making fraudulent deposits, initiating undue credit card chargebacks, or carrying out any financial transaction that harms the platform or third parties;
• Attempting to access, modify, or compromise the security of the technical infrastructure of the 22bet;
• Using the platform for money laundering or any illegal financial activity, in accordance with Brazilian law and the regulations of the Banco Central do Brasil.

The 22bet cooperates with competent Brazilian authorities in the investigation of suspicious activities and is legally required to report transactions that may constitute money laundering or the financing of illegal activities.

You may request voluntary closure of your account at 22bet at any time via support chat or by email at suporte@22bet.express. Prior to closure, any available balance not subject to wagering requirements may be withdrawn as normal.

The 22bet reserves the right to unilaterally suspend or close an account in the following circumstances:

• Violation of any clause of these Terms and Conditions;
• Providing false information or fraudulent documentation;
• Well-founded suspicion of fraud, money laundering, or criminal activity;
• User-requested self-exclusion or responsible gambling measures;
• Evidence of account use by a person under 18;
• Extended inactivity in accordance with the platform's internal policies.

In cases of closure due to a terms violation, the 22bet may place pending balances on hold during an investigation. If a violation is confirmed, those funds may be canceled. In cases of account closure at the user's request or for reasons unrelated to fraud, legitimate balances are returned after identity verification.

The 22bet handles all users' personal and financial data responsibly and in full compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). Data collected during registration and platform use is used exclusively for service delivery, identity verification, and fraud prevention.

The technical security measures implemented by the 22bet include:

• 256-bit SSL (TLS) encryption on all communications between the user's device and the platform's servers — the same standard used by Brazil's largest banks;
• Credit and debit card data processed exclusively through PCI DSS-certified gateways — full card details are not stored on the servers of the 22bet;
• Passwords stored using cryptographic hashing — no platform employee ever has access to a user's original password;
• Continuous monitoring of suspicious activity across accounts and financial transactions.

Users' personal information is never sold or shared with third parties for commercial purposes. For full details on how your data is collected, stored, and used, please see our Full Privacy Policy.

The user is responsible for maintaining the security of their own device and login credentials. Using strong passwords, avoiding public Wi-Fi networks when accessing the account, and not sharing login credentials are all the user's responsibility.

The 22bet believes that online entertainment should be a positive, controlled experience. That's why we offer a complete set of responsible gambling tools, accessible directly from your account:

• Deposit limits: you can set a daily, weekly, or monthly deposit limit. Once activated, the limit takes effect immediately and can only be increased after a 24-hour waiting period;
• Loss limit: set a maximum loss amount per period. Once reached, new deposits will be temporarily blocked;
• Temporary self-exclusion: voluntary account suspension for periods of 24 hours, 7 days, 30 days, 90 days, or 6 months. During self-exclusion, deposits and betting are not permitted;
• Permanent self-exclusion: permanent account closure at the user's request. Creating a new account with the same CPF after permanent deletion is not permitted;
• Time alerts: the platform displays warnings when a user has been logged in for extended periods.

Use of the platform is strictly prohibited for users under 18. The 22bet performs age verification during registration and may request supporting documentation at any time. Accounts identified as belonging to minors are blocked immediately.

If you or someone close to you shows signs of problem gambling, please seek professional help. CVV — Centro de Valorização da Vida — is available at 188, 24 hours a day, 7 days a week. For more information about our responsible gambling tools, visit the page Responsible Gambling.

The 22bet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes may be driven by updates to Brazilian legislation, improvements to the services offered, the addition of new products, or adjustments to internal platform policies.

When significant changes are made, you will be notified at least 7 days in advance by email and/or a prominent notice on the platform. Urgent changes — such as those required by law or court order — may take effect immediately.

Continued use of the platform after the effective date of the updated terms constitutes automatic acceptance of the changes. If you do not agree with the new terms, you must close your account before the effective date and request a withdrawal of any available balance.

For any questions regarding these Terms and Conditions, please contact 22bet via live chat, available 24 hours a day in Portuguese, or by email at suporte@22bet.express.